By integrating sustainability into the way we work, we can create a stronger business for the long term and generate more value for our customers, communities, employees, shareholders and suppliers.
Our Sustainability Report explains out progress on the most important social, environmental and ethical issues for our business and our stakeholders.
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cut in our direct CO2 emissions intensity since 2013
2018: 38.7%
of homes were designated affordable
2018: 23%
2018: 3.93
of our workforce are in entry level roles
2018: 13%
2018: 228
(per 100,000 employees and contractors)
2018: 58%
Customers
We engage directly with customers at our developments and monitor their views through focus groups, satisfaction surveys and post-occupancy research.
Communities
We engage with local communities at every site, from planning and throughout construction, including through meetings, exhibitions, workshops, newsletters, information boards, social media and our website.
Employees
We engage with our employees and seek their views through a range of formal and informal channels, including meetings, appraisals, regular employee surveys, and our national and regional employee forums.
Investors
We engage with investors on sustainability issues through meetings, our reporting and by participating in benchmarks and disclosure initiatives.
Suppliers
We engage with our suppliers on a wide range of sustainability initiatives through meetings, workshops and our membership of the Supply Chain Sustainability School (SCSS).
Local government
We engage with local authorities and parish councils and councillors and participate in the development of strategic frameworks, Local Plans and Neighbourhood Plans.
Central goverment
We interact with the Ministry of Housing, Communities & Local Government, Homes England, the Department for the Environment, Food & Rural Affairs, the Scottish and Welsh Governments, and other institutions to understand their priorities and share our views. We engage directly and through trade associations such as the Home Builders Federation.
NGOs / society
NGOs (non-governmental organisations), academia and expert organisations provide insights into sustainability issues and trends. Examples of engagement in 2019 include: our membership of Business in the Community; our materiality process; and engagement with community groups and nature organisations at the local level such as Butterfly Conservation.
Our materiality assessment helps us to identify and focus on the sustainability issues and impacts that matter most to our business and our stakeholders, including customers, investors, our people and regulators.
We updated our assessment in early 2020.
