Why choose us
Learn more about the

HBF Five Star Award

We’ve been awarded 5 stars for customer satisfaction by the Home Builders Federation.

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9 out of 10 customers Would recommend us to a friend

We’re proud to have retained our 5 star award for customer satisfaction by the Home Builders Federation. This means 9 out of 10 customers would recommend us to a friend.

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The HBF 5* Award is awarded to home builders that achieve above 90% in the percentage of customers who would recommend Taylor Wimpey to a friend eight weeks after legal completion.

At Taylor Wimpey, we send a HBF Customer Satisfaction Survey to every one of our customers, and we use the data in the survey to help improve our quality and service.

Hear from our customers

We welcome customers feedback to help us do the best job possible. We're so confident in our service that we welcome Trustpilot reviews from all customers. Listening to your feedback and making sure you're happy help us to improve our service and allows us to continue leading the industry.

See our reviews